• Conduct unit inspections and defect management with relevant teams.
• Verify inventory and ensure all legal documentation is in place.
• Finalize and document handovers with proper filing and reporting.
• Collect, review, and verify ownership documents and POAs.
• Respond to resident queries and generate performance reports.
• Manage filing systems for all unit and resident information, Issue notices and update property records.
• Track and follow up on pending customer service issues, Coordinate resolution with internal and external stakeholders.
• Lead and support the Customer Services team, manage staff schedules, leave approvals, and performance guidance.

• Any Graduate and 3 years of relevant experiences, customer Services Skills.
• Strong organizational and coordination skills, Supervisory experience and leadership capabilities
• Knowledge of property management processes and compliance
• Proficiency in CRM systems and Microsoft Office
• Excellent communication and interpersonal skills
• Ability to manage multiple stakeholders and resolve conflicts
• Fluent in English

Health and Life Insurance, Medical Benefits & OT Allowance